download adobe reader and acrobat cleaner tool

Nothing separate for Acrobat, which is kind of the beginning of my problems, since it seems to be considered a stand alone program even though it was installed with the suite. and certainly doesn't seem likely to do it now!Īll I know, is that they KNOW what to do - because they have helped in the past, and that there are several 'fixes' which can work (I can't remember exactly what we did, but one time was done internally at adobe - the other time we dialed deep into the folders and removed something).īTW - My CS4 discs only had one serial number on the box. There has always been some kind of inner serial/licensing bug which adobe doesn't provide a solution for - never has.

So it seems that this is an ongoing issue with CS4 and Acrobat. Then I had a problem again when I updated to Mavericks and managed to get someone on the phone to help me (after being passed around) - and it worked! (but it happened so fast that I couldn't log it all). I had a similar problem on that computer when I updated that mac to Snow Leopard, and got someone on the phone to help me - because it wasn't as old back then. This is a second install (my satellite machine) and the other computer is turned off. Got everything to work okay, but Acrobat still will not recognize the serial number.

and reinstalled using a DMG from the Adobe site. I had various problems with the install, so cleaned it out using CC Cleaner etc. I installed CS4 from my discs and Acrobat Pro 9 was included in the install. I am having the same problem but on a mac running Mavericks.

Download adobe reader and acrobat cleaner tool